Thank you for visiting our Modern App (mobile application), which is part of Hokett Enterprises. We are committed to providing a safe and personalized online shopping experience. This commitment includes using your personal information to fulfill those goals and respecting and protecting the privacy of your personal information.
FREQUENTLY ASKED QUESTION
Q: What information does Modern Era collect?
A: Modern Era may collect information from or about you in a number of ways. Please note that if you decline to provide any of the requested information (whether or not required), you may not be able to take full advantage of the Services and their features or make a purchase from us:
From Modern Era's Interactions With You: We collect information from and about you and your transactions and other interactions with us. This may include, but is not limited to, when you visit our Site(s), use the Services, create an online account with us, make a purchase, sign up for our catalog, newsletters or email lists, participate in sweepstakes, contests or other promotions, participate in a product review, survey, or other similar programs, send a gift or virtual gift card to a person, or otherwise contact us. The personal information we collect may include your name, address, email address, telephone number, or other contact information, loyalty program membership information, gender, birthday, age, other demographic information, your interests, and preferences.
If you download one of our Apps, you may choose to permit the App to obtain your precise geolocation. In this case, we will receive your location data sent from your mobile device. This is a setting you can enable or disable on your mobile device in connection with the App.
Information You Provide About a Third Party: If you send someone else a communication from the Services (such as sending a gift or virtual gift card), we may collect information such as that person’s name, telephone number, email, and/or shipping address.
From Third Party Sources: We may acquire information from other sources to update or supplement the information that you provide or that we collect automatically (such as information to validate or update your address or other demographic information), or when you connect with the company through a third party (including through social networks) based on your registration and privacy settings on those third party sites.
Combination of Information: We may combine the information we receive from or about you, including information you provide to us and information we automatically collect through the Site or App, as well as information across other computers or devices that you use, with information we collect or receive about you from other online and offline sources, or from other third party sources.
Q: What are my Tracking Options?
A: Certain parts of the Site and App require cookies. You can set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Site or App or take full advantage of all of our offerings. Please refer to your web browser's or operating system’s website or "Help" section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.
On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.
Q: How does Modern Era use the information collected?
A: Modern Era may use the information we collect from and about you for any of the following purposes:
To validate, confirm, verify, deliver, install, and track your order (including to process payment card transactions, arrange for shipping, handle returns and refunds, maintain a record of the purchases you make, and contact you about your orders, including by telephone) or to service products you purchased from us.
To enhance your online shopping experience, including as a way to recognize you and welcome you to the Site or App or when you call our customer service.
To send you catalogs, information, newsletters, promotional materials and other offerings from Modern Era or on behalf of our partners and affiliates.
To provide you with customized Site or App content, targeted offers, promotions and advertising on the Site or App, through other third party sites or apps, or via email, text messages, or App push notifications that are offered by Modern Era or other marketing partners that might be of interest to you.
To improve our sites, products/services, customer service, and customer shopping experience.
To use your data in an aggregated non-specific format for analytical and demographic purposes.
To protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, claims and other liabilities, and managing risk exposure, including by identifying potential hackers and other unauthorized users.
To contact you when necessary or requested, including responding to your questions and comments and providing customer support.
As otherwise described to you at the point of data collection.
As otherwise allowed by law for our own internal purposes to improve our performance as a luxury retailer and to uphold the Modern Era image and brand.
For external purposes where we believe those external purposes are consistent with the Modern Era brand image or allow for a Modern Era style experience to extend beyond our stores, sites, or Services.
Q: What information does Modern Era sell or share with others?
A: Modern Era will never sell or rent your personally identifying information to third parties. Modern Era shares personal information with others to be able to improve our service and offerings to you and to enable the extension of the Hokett Enterprises brand and experience beyond our stores, sites, or Services.